Privacy Policy

In short, PrimeGrower.com does not sell, or give away any personal information obtained from you, the user.

Thank you for visiting our website. We value and respect the privacy of our customers. On PrimeGrower.com we take the protection for your Personal Information (such as name, address, phone number, e-mail address, credit card number, gender, language preference and merchandise category preferences) very seriously. We do not sell or rent the information you provide to us online to third parties.

We have created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time.

 

Collection of Data

This site does not sell or rent personally identifying information. This site does not disclose personally identifying information to anyone that is not authorized to do so. This site uses anonymous user data to create and report the browsing, purchasing and/or lead form completion activities of anonymous users.

We do share your information with third parties under certain circumstances, primarily for order fulfillments. Also, this site reserves the right to release information on Internet Users if compelled to do so by proper judicial or governmental authorities. Disclosure shall be limited to only those we are compelled to disclose to. At present, all information processing occurs in the United States. 

 

What information do we collect?

We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests.

 

What the data will be used for?

Your data will enable us, and our processors, to fulfill your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from PrimeGrower.com. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

• All email messages and email newsletters will contain information on how you can unsubscribe; or
• Send an email to our customer services division on our contact us form writing "unsubscribe" in the subject heading.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. 

 

Do we use "cookies"?

Yes. This Site uses cookies to keep track of session IDs. A cookie is a small piece of information stored by a web server on your computer's hard drive. Any cookie in use by our server is temporary and will be removed when the user logs out or is timed-out by the server. Third party vendors, including Google, use cookies to serve ads based on your prior visits to our website. Google also will use cookies to display the Google Trusted Stores badge found on our website. Additionally, we record IP addresses to analyze trends and administer the site. An IP address is a number that is automatically assigned to your computer by your Internet Service Provider when you connect to the Internet. IP addresses are NOT linked to any personally identifiable information. 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over email by contacting customer service. 

 

Registration Information, Preferences, and E-mail

To modify or delete the information you have provided during registration, please login and update your profile. To unsubscribe from an e-mail, please follow the instructions in any e-mail you receive. You can also send us a request by e-mail to support@primegrower.com. Please be sure to include your first and last name and account e-mail address in your request.

 

Credit Card Information

For safety we do not store your credit card information. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as it is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

Links to Other Sites

PrimeGrower.com cannot ensure the protection of any personal information that you provide to a third-party website that links to or from any of our websites, since these third-party sites are owned and operated independently. These third-party sites may have their own separate privacy policies that are beyond our control. As such, we cannot assume responsibility or liability whatsoever for practices, actions or policies of these third-party sites.

 

Security

We understand that you may be concerned about the privacy and confidentiality of your personal information. Rest assured that we have taken precautions to ensure that this information is safe and secure. Only authorized employees, agents or contractors (who have agreed to keep your information secure and confidential) have access to this information. That being said, please be aware that no data transmission over the Internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. 

 

Consent

By using our website, you're agreeing to let us collect and use your information as we describe in this Privacy Policy. If we change our policies, we will post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.

 

Updating this Policy

We will revise or update this Policy as it deems appropriate, including for example, if our practices change, as we change existing or add new services, as we develop better ways to inform you of products we think will be of interest, or if the law so requires. You should refer to this page often for the latest information and the effective date of any changes.